5 Important Considerations When Repairing Your Air Conditioner in Austin, TX 78737
In Austin, TX, summers can be much hotter than other regions, so having an AC that is working properly is of paramount importance. Air conditioning repair is rarely something that can be done on your own, and choosing the right HVAC contractor can be a challenge. Below, we discuss the five most important things to consider when choosing an AC repair service in 78737.
1. Certification and Licensing
One of the most essential elements of selecting the right HVAC contractor for air conditioning repair is ensuring they have the necessary certifications and licenses. All contractors in Austin, TX must be certified by the Texas State Board of Examiners of Air Conditioning Contractors. Additionally, make sure that the license held by the contractor is current and up to date. This map from the TSBEC is a good resource for finding a contractor in your area.
2. Types of Services Offered
Make sure that the HVAC repair technician or contractor you choose offers the type of repair services you require. This could include determining the root cause of the air conditioning problem, for example, a refrigerant leak, air flow issue, or electrical malfunction. Refrigerant replacement, fan belt replacement, and other general maintenance services should also be available.
3. Professionalism
When looking for an AC repair service, don’t forget to check for professionalism. The technicians should be friendly and courteous, show up on time, keep work areas clean, and communicate well regarding completion times and costs. Additionally, check whether the contractor is a member of a reputable trade association such as the Air Conditioning Contractors and Refrigeration Engineers of America.
4. Pricing and Payment Policies
Air conditioning repair can be expensive, so be sure to do your research and ask for quotes from multiple HVAC contractors in 78737. Make sure that the price quoted for the repair includes all parts, labor, taxes, and disposal fees. It may be helpful to ask for an estimate before signing a contract. Additionally, it is important to check the payment methods accepted by the contractor; they should accept major credit cards, PayPal, and cash.
5. Warranty and Customer Service
Finally, it’s important to check the quality of customer service and the warranty offered by the contractor. Majority of HVAC contractors provide a one-year warranty on parts and labor, which is essential in case any part of the repair service fails. Quality customer service is especially valuable as it gives you the opportunity to ask questions, seek help, and get timely advice if any problems arise.
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