5 Factors to Consider When Looking for a Licensed Plumber

Are you looking for a reliable plumbing service provider in Austin, Texas? Whether you’re dealing with a clogged drain or a malfunctioning water heater, it’s important to find a qualified and experienced plumber who will get the job done correctly — the first time. After all, plumbing repairs can quickly become expensive if the job isn’t completed properly. Here are five things to consider when selecting a licenced plumber in Austin, TX:

1. Check Credentials

It’s important to hire a plumber who is properly licensed, insured, and bonded. This license shows they are knowledgeable in their field and have adequate experience. Ask for the plumber’s certificate of registration and verify that it is current. You can also check the Better Business Bureau (BBB) for consumer reviews and ratings on local plumbers.

2. Ask About Services

When searching for a licenced plumber near you, it’s important to ask about the services they offer. Do they specialize in residential or commercial plumbing? Are they proficient in sewer and drain services, backflow prevention, hydro jetting, wastewater treatment, and other services? Additionally, ask if the plumbing company provides 24/7 emergency services, since plumbing problems are unpredictable and can occur at any time.

3. Review Pricing and Payment Options

Cost is one of the key factors when looking for a licenced plumber in Austin, TX. Ask potential plumbers for their rate structure and payment options. Most often, you can pay Cash, check, credit card, or via an online payment method. Make sure that the company provides a workmanship guarantee. Also, ask if you will receive an itemized receipt detailing the services that have been provided as well as a complete break down of all charges before your plumber leaves your home.

4. Learn About Their Equipment

For the most part, all plumbing companies use the same tools and parts. Ask about the type of equipment they use to perform plumbing services. Are they up to date with the most modern plumbing technologies, such as thermal imaging, smoke testing, drain auguring, and trenchless repair? Knowing that your plumbing repair or installation will be done with modern tools and technology can give you peace of mind.

5. Understand Customer Service Skills

Some plumbing companies do the minimum and leave you to figure out the rest. That’s why it’s important to hire a company with similar values and customer service standards. You want technicians that will communicate important information to you and be prompt and respectful at all times.

Finding the right plumbing service provider in the Austin area doesn’t have to be a stressful experience. Make sure you do your research to find a licensed plumbing professional who is up to date on all the latest trends and technologies, as well as offers complete customer service so that your experience is as stress free as possible.

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